Free 30-minute teardown
Tell us what you are trying to fix
Thirty minutes on the workflow that stopped scaling: a claims backlog, a prior authorization queue, case assignment, an intake process nobody owns. Afterwards you get a one-page automation opportunity map: what we would automate first, roughly what it would take, and where we would tell you not to bother.
You keep the map whether or not we work together. It is useful on its own, and it is the fastest way for both of us to find out whether there is a fit.
Most of our work is with diagnostic and pathology laboratories, so if that is you we will get to specifics quickly. If it is not, the questions are the same. Provider groups, payers and the companies serving them run into the same shapes of problem.
Before the call
Bring Three Things
The workflow itself
Whatever is not scaling. Denials and prior authorization are the most common, but case assignment, intake, credentialing and enrollment all qualify.
Roughly how much volume it carries
A rough figure is fine: claims a month, cases a day, whatever unit you count in. We are looking for order of magnitude and trend, not a reconciled report.
Where it breaks, and who absorbs it
The step people complain about, and the person who quietly picks up the slack. That is usually where the recoverable hours are. If you know your payor mix or denial rate, bring those too.
Please leave out patient information. Nothing we need for this conversation requires it.
On the call
What Actually Happens
FIRST 10 MINUTES
You walk us through the workflow. We ask where it breaks and who absorbs it when it does.
NEXT 15
We map it back to you out loud, with hours attached, and mark the steps that are automatable today versus the ones that are not.
LAST 5
Whether this is worth doing, and what it would take. Sometimes the answer is that it is not, and we will say so.
AFTERWARDS
The one-page opportunity map arrives within two business days, yours to use however you like.
No deck, no discovery questionnaire, no second call before anything useful happens.
Four ways in
Start Where You Actually Are
These are not four competing offers. They are one path, ordered by how much you have to commit, and by how specific an answer you get back. Most people start at the top and never need to tell us who they are. Skip straight to the teardown if you already know what you want fixed.
01 · ANONYMOUS
ROI calculator
Five minutes with your own numbers. Every assumption is a slider you control, and it tells you when the math does not justify hiring anyone. No email required.
Run the numbers →02 · EMAIL
Readiness check
Eight questions, two minutes, a scored band and what to fix first. The same opportunity map as the teardown, in outline, without talking to anyone.
Take the check →03 · 30 MINUTES
The teardown
One workflow, out loud, with hours attached. You keep the one-page opportunity map either way. This is the one we would pick for you.
Book it below →04 · 45 MINUTES, FREE
Shadow AI review
Forty-five minutes, no system access. Where staff are already using AI, which paths move patient data outside an agreement, and what to sanction or shut off. Last because it is the biggest ask of your team’s time, not your budget.
See the scope →Nothing here obligates the next step, and none of the four costs anything. The first two need no contact with us at all; the last two are conversations you keep the output from whether or not they go anywhere. Paid work starts only after one of these tells us both that it is worth doing.
Get started
Book The Teardown
Send the form and we reply within four business hours, usually with one question and a couple of times that work.
Other ways in
Not ready for a call? The two self-serve options above need nothing from you but your own numbers.
Would rather just ask a question? Message us on LinkedIn. We answer within four business hours.
Security review first? Send the questionnaire to us before scoping. Our positions are already written down.
Already have a time on the calendar? What to bring.
We are a small team. Whoever replies is someone who would be on the engagement.
Got it, thank you.
We reply within four business hours, usually with one question and a couple of times that work.
In the meantime, the readiness check is a useful two minutes before we talk.
Five fields
That is everything we need to start.
Reasonable hesitations
Before You Send It
“We tried automation before and it broke”
Usually because it was built against a portal that changed, with nobody owning it afterwards. Worth telling us what broke. It is the most useful thing you can bring to the call.
“Our EHR is locked down”
Most of them are, and most of the recoverable hours are in the work happening around the EHR rather than inside it. That constraint rarely ends the conversation.
“We are not ready to buy anything”
Fine. The map is useful whether you act on it this year or not, and plenty of teams use it internally to make the case before they talk to anyone.
“Security has to review anything like this”
Send the questionnaire before we scope rather than after. Our positions are already documented, control by control.